If you are unable to attend an event for any reason, you may substitute, by arrangement with the Registrar, someone else from your organization, or, you may cancel up to 30 calendar days prior to the course start date for a full refund.
Cancellations received within 30 calendar days of the course start date will be subject to a $150 administration fee (plus applicable taxes).
PLEASE NOTE: All cancellations must be received in writing by email to marroyo@cpacanada.ca.