Enhancing public sector program and service delivery through operational costing 2021

The virtual classroom is an online learning platform that allows you to connect with experts and your peers to ask questions, share ideas and participate in real time. It is a premium digital experience featuring an interactive case study and live group work.

Pre-work will be required to be completed prior to attending the virtual classroom. The pre-work is expected to take approximately 1 to 1.5 hours to complete.

Note, you will not be able to attend the virtual classroom after the session has been completed. If you do not attend the virtual classroom on the date specified you will not be eligible to obtain a Statement of Completion certificate.

• 7+ calendar days prior to start date: Full refund available
• 3-6 calendar days prior to start date: $50 cancellation fee applies
• 2 calendar days or fewer prior to start date: No refund available

PLEASE NOTE: All cancellations must be received in writing by e-mail to customerservice@cpacanada.ca

The topics, program format and events are correct at the time of publishing. If unforeseen circumstances occur, CPA Canada has the right to alter or delete items from the program or cancel the event and refund all registration fees.

No handouts will be distributed onsite, conference/workshop presentations will be available online approximately 1 week prior to the conference for you to download and/or print as needed.

NOTE: You will receive an email within the next hour with your log-in access to the CPA Canada online learning environment (D2L) at:
https://education.cpacanada.ca. Check and ensure you have access to the D2L platform.

If you do not receive this email, please email D2Lsupport@cpacanada.ca or contact the helpdesk portal at https://cpacanada.service-now.com/support